Privacy policy

Privacy policy

  • This privacy policy describes how we collect and use your personal data (under certain circumstances). It also mentions the procedures to ensure the privacy of your information. Finally, this policy outlines the options available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.

    Protecting your data is very important to us. Your name and other information about you is used in accordance with the privacy policy. We will collect information when necessary or if it is directly related to our transactions with you.

    We will retain your data in accordance with the law or use it for the purposes for which it was collected.

    You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a private online account accessed by username and password.

The data we collect
We may need to collect your information if you wish to place an order for a commodity from our site.

We collect, store and process necessary data to track your purchase from our site to secure any potential demands that may arise later, and to provide you with the services we have available. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your requests and to provide you with the services and information displayed on our Site that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to check the uploading of data from the site, to identify visitors to the site, and to develop and customize the site page designs and / or content. We do a lot of demographic research, and we send useful or requested information to the user, for example, information about products and services, if you don’t dispute communication with you. Email us to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party to deliver your purchase order (e.g. delivery agent or supplier).

Our international network agent manages online financial transactions. What you need to do is provide accurate and non-misleading information to the agent or site, and you should always update it and let us know about the changes.

We may be able to store details about your current order on our site, but we cannot retrieve them directly for security reasons. By logging in to your account on the website you can see the information and details of your purchases you have ordered or will be coming soon. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to treat your personal data confidentially and do not make it available to unauthorized third parties. We take no responsibility for the misuse of passwords unless this misuse arises out of our fault.

Other uses of your personal information

We may use your personal information in surveys and marketing research, as you wish, for statistical purposes with complete confidentiality, and you may withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in contests. We keep survey responses somewhere separate from your own email.

We may send you information about us, our website or other sites, our products, our sales, our sales offerings, brochures, etc. in connection with our subsidiaries or partners. If you do not wish to receive this additional information (or any part thereof), please click on the “unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Friday, Saturday and National Holidays throughout the Arab Republic of Egypt) receive your notification. We will contact you to inquire about the information while it is not clear.

We may use certain data, while maintaining the privacy and confidentiality of the site, for other purposes including checking the users’ whereabouts and following their visit to the site or the links in the e-mail while subscribing to receive it, and to provide such anonymous data, which does not allow you to identify you personally. To third parties such as publishers. However, that data will not identify you (because it is anonymous).

Competitions

For any competition, we use the data to notify the winners and to announce our offers. You can find more details about the conditions for each individual competition.

Third parties and links to websites

We may pass on your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of our Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you and use them for statistics and marketing research or to assist our customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Other than as stated in this Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required by law to do so. The site may contain third-party ads, links to other sites, or frames to other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, and we are not responsible to any third party to whom we transmit your data in accordance with our privacy policy.

Cookies
Acceptance of cookies is not a prerequisite for visiting the site. However, we note that the “basket” functions cannot be used on the site and request any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a user

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